Privacy Policy

At Ghee Good, we are committed to protecting the privacy of our customers and users. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it.

Information We Collect :

a . Personal Information :

When you visit our website or place an order, we may collect personal information such as your name, email address, phone number, delivery address, and payment information.

If you sign up for our weekly subscription service, we may collect additional information related to your food preferences and dietary restrictions.


b . Order Information :

We collect information about the orders you place, including the items selected, delivery preferences, and payment details.


c . Communication Data :

We may collect data from communications between you and our customer service team, including emails, text messages, or phone calls.


d . Device Information :

We may collect information about the device you use to access our website, including your IP address, browser type, and operating system.


How We Use Your Information :

a . Order Processing :

We use the information collected to process and fulfil your orders, including delivering tiffins to your designated address.


b . Customer Service :

We may use your information to respond to your inquiries, provide assistance with orders, and address any concerns you may have.


c . Marketing and Promotions :

With your consent, we may send promotional offers, discounts, or special deals via email or text message.

We may also use your information to personalise your experience on our website and tailor our offerings to your preferences.


d . Improving Our Services

We may analyse customer data to improve our products, services, and overall user experience.


Data Security :

We implement appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

We use industry-standard encryption technology to secure sensitive data transmitted during online transactions.


Third-Party Disclosure :

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to facilitate order delivery through our trusted delivery partners.


Your Choices :

You have the right to review, update, or delete your personal information by contacting us directly.

You may opt out of receiving marketing communications from us at any time by following the instructions provided in our communications.


Children's Privacy :

Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from minors without parental consent.


Changes to This Privacy Policy :

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on our website.


Contact Us :

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at 03 9749 1507.

By using our website and services, you consent to the collection and use of your information as described in this Privacy Policy.